Rental Coordinator

Job Description

This opportunity will allow you to immerse yourself into a diverse product line that covers everything from construction, landscaping, and grounds maintenance to recycling, property development, demolition and the list goes on. You will work alongside some of the most helpful and respected coworkers in the business.

As the Rental Coordinator you will play a vital role at Bobcat of Barrie. You will be a key customer facing contact for initiating Bobcat equipment and attachment rentals. You will be highly safety conscious and strive to keep the department organized & safe for customers and staff.

LOCATION:

Bobcat of Barrie

KEY ACCOUNTABILITIES:

• Answer all telephone enquiries from customers & Sales to process all rental requests; escalate and communicate professionally & effectively.
• Maintain and document on-site inventories and communicate findings to all staff daily; strong commitment to inventory control is required.
• Process new rental contracts daily as per standard operating procedures.
• Single point of contact for daily cycle billing, contract filing, equipment exchanges, pick up ticket creation, invoicing rental returns, merchandise purchasing and sourcing (ECT), weekly open order contract report reconciliation, etc.
• Coordinate with the Service department on all rental equipment and service/repair issues to the rental fleet.
• Coordinate with team members from other branch locations to maximize fleet utilization.
• Self-starter, very customer-service oriented and works well in a team environment.
• Good communication and people skills.
• Check equipment for damage upon return, report damage and fill out service tags for all returned equipment.
• Always willing to offer a helping hand with your co-workers

KEY QUALIFICATIONS:

• A minimum of 2 years experience in the customer service/retail industry, preferably in the rental industry.
• Experience in construction equipment, truck or automotive is an asset.
• Strong interpersonal skills and relationship building capacity.
• Exceptional English language communication skills (written and verbal).
• Ability to effectively prioritize and adapt in a fast-paced environment.
• Computer proficiency in Windows and ideally dealership management software.
• Existing Bobcat product knowledge is an asset.
• Must be willing and able to work flexible hours during normal business hours in support of the business needs.
• Successful candidates will be motivated, personable and possess excellent communication skills.
• Self-starter, very customer-service oriented and works well in a team environment.
• Must have a valid Ontario Driver’s License with a clean driver’s report.

WHAT WE OFFER:

• Competitive Salary + Commission
• Full benefits + RRSP Matching Program
• 2 weeks paid vacation + Personal Days
• Annual Boot Allowance
• Opportunities to Grow Internally – Prefer to Promote From Within

BENEFITS:

WORK REMOTELY:

No

EXPERIENCE:

Construction: 2 years (required)

CONTACT US:

Interested in becoming part of the team? Send your resume & cover letter to hr@bobcattoronto.com with the position name in the email title.